FoodIreland Wholesale Terms of Use

Agreement

  • This agreement is between Food Ireland Wholesale and you, the customer, and governs the terms of business. By placing an order with Food Ireland Wholesale, either on this website or by any other means, you agree to these terms and conditions.

We only sell to the trade

  • Food Ireland Wholesale only sells to valid businesses whose primary function is reselling food products directly to consumers.
  • We only sell to businesses where we can independently verify the existence of a commercial business using basic research.
  • We only sell to businesses that operate from a commercial premises. We do not approve businesses operating from residential premises.
  • We only sell to businesses whose premises are suitable for, or registered with local health authorities for, the storage of food.
  • We do not ship to third-party addresses or drop ship. We only ship to the customer's business address.
  • We do not sell to businesses who resell to third-party marketplaces (e.g., Amazon).
  • Unless otherwise agreed in writing, products purchased from Food Ireland Wholesale are not authorized for resale to other resellers, distributors, or third-party marketplaces.
  • We only sell to businesses based in the United States or who can pick up the goods in the United States.
  • Businesses not registered to collect sales tax in the destination state will not be approved.
  • Businesses not directly reselling to consumers will be disapproved.
  • Food Ireland Wholesale does not sell to individuals. We do not sell to the public or retail consumers.
  • By placing an order, you explicitly agree that your business is legally authorized to resell food products, that you are registered to collect sales tax, and that the goods are not for personal use.

Product Descriptions

  • While Food Ireland Wholesale and its affiliates strive to be accurate, we do not guarantee product descriptions, images, or pricing to be error-free. If a product is not as described, your sole remedy is to return it in unused condition.

Order Acceptance Policy

  • Your order confirmation does not signify acceptance of your order, nor does it constitute an offer to sell. It is only a record of your offer to purchase.
  • Orders are subject to review and approval. We may refuse or limit any order at our discretion.
  • By placing an order, you agree to all terms and conditions on this site.
  • Food Ireland Wholesale’s total liability is limited to the purchase price paid for the product.
  • ALL ORDERS ARE SUBJECT TO THESE TERMS AND CONDITIONS OF SALE. ANY INCONSISTENT PROVISIONS ON A PURCHASE ORDER WILL NOT APPLY.

Order Fulfillment Times

  • Order fulfillment times vary. Orders are processed in the order received.
  • During peak times (October–December, March, Easter), fulfillment times will be longer.
  • Food Ireland Truck orders must be received by 12:00pm EST the day before the scheduled route.
  • UPS orders must be received by 12:00pm EST the day before shipment.
  • Perishable items are shipped Monday–Wednesday to avoid extended transit times.
  • Carrier schedules may impact shipment timing and are beyond our control.
  • If we need clarification on your order and receive no response within 4 business days, we will cancel the order.
  • We do not create backorders. Unavailable items will be canceled from the order.

Warranty Limitations

  • Warranties, if any, are provided by the manufacturer.
  • Food Ireland Wholesale is a distributor and makes no warranties.
  • Products are sold "AS IS" and "AS AVAILABLE."
  • Food Ireland Wholesale does not warrant that the website or emails are virus-free.
  • We are not liable for damages arising from use of this site or our products.
  • Some states do not allow limitations on implied warranties. In such cases, limitations may not apply.

Payment Terms

  • Payment terms are at our sole discretion. Unless otherwise agreed, payment must be received prior to order acceptance and shipment.
  • Payment may be made by credit card, wire transfer, ACH, or other prearranged methods unless credit terms are extended.
  • We may charge any payment method on file for unpaid balances past agreed terms or 30 calendar days, whichever comes first.
  • Invoice aging starts on the order date, not receipt date.
  • Orders marked "COD" or "Due on Receipt" must be paid the day the order is placed.
  • "Net 30" requires payment within 30 calendar days. Late payment revokes credit terms.
  • Past due invoices may be charged to any payment method on file.
  • Interest will accrue on overdue balances at the maximum legal rate.
  • All disputes regarding unpaid balances will be resolved through binding arbitration with the American Arbitration Association in Westchester County, New York.
  • We reserve the right to pursue collection or seek injunctive relief through court if necessary.
  • Customer agrees to pay all costs of collection, including attorneys’ fees.
  • Customer agrees not to initiate chargebacks or withhold payment without providing written notice of dispute and allowing 30 days to resolve the issue.

Returns and Credits

  • All returns require prior written approval. Unauthorized returns will not be accepted or credited.
  • Approved returns may be subject to restocking fees.
  • Returns of perishable items are not accepted unless damaged in transit and reported within the claim period.

Force Majeure

  • We are not liable for delays or failure to perform due to causes beyond our reasonable control, including but not limited to acts of God, labor disputes, supply chain disruptions, or government actions.

Shipping Easter Eggs

  • Easter Eggs are fragile and do not ship well via common carriers. We cannot guarantee they will arrive undamaged.
  • Movement within packaging during transit may cause cracking or breakage.
  • We are not responsible for damaged Easter Eggs shipped via common carriers.

Shipping, Delivery, and Claims Policy

  • Perishable Items: Claims for shortages or damages must be made within 24 hours of receipt. Due to the time-sensitive nature of these products, claims cannot be accepted after this period.
  • Non-Perishable Items: Claims for shortages or damages must be made within 48 hours of receipt. Claims after this period cannot be accepted.
  • General Shipping Information: Food Ireland Wholesale ships via various carriers, including our own trucks, UPS, and common carriers. Please follow the appropriate procedures below based on the delivery method.
  • Deliveries via Food Ireland Truck: Our driver will deliver goods inside the main entrance of your business. We are unable to deliver to locations more than three steps above or below street level, or to basements or upper floors. Unsafe, narrow, or restricted access areas are also excluded. Goods will not be left unattended. Someone must be present to accept and sign for delivery. Any damages must be reported to the driver at the time of delivery. Claims cannot be accepted after the driver has left the premises.
  • Deliveries via UPS: If your shipment arrives damaged, contact UPS at 1-800-PICK-UPS within 24 hours of receipt to file a damage claim. You must also notify us on the same day and provide the UPS claim number so we can follow up with them directly.
  • Deliveries via Common Carrier (e.g., Conway, R&L): You must inspect the shipment upon arrival and note any damages or missing cases on the driver's delivery receipt before signing for the goods. Claims cannot be processed if damages or shortages are not noted at the time of delivery. Internal damages discovered after delivery must be reported to us within 48 hours of receipt, and all damaged goods and packaging must be retained for inspection.
  • Customer Arranged Pickup: If you arrange your own shipping, your driver must sign for the goods at our loading dock, confirming that all cases are present, correct, and in good condition. Goods will not be released unless the driver signs this acknowledgment. Please ensure that the person or business collecting the shipment is aware of this policy. If damages or shortages are discovered at pickup, we may, at our discretion, note the issue on the paperwork, remove the damaged item, or replace it prior to release. Internal damages discovered while unpacking must be reported within 48 hours of receipt, and all damaged goods and packaging must be retained for inspection.

Best Before Dates

  • Products imported from Ireland, the UK, or Europe often have shorter shelf lives. Contact us if unsure before ordering.
  • Note that many imported products use day/month/year date formats.

Special Instructions

  • We assume your business is open during normal business hours. Notify us if otherwise when placing your order.
  • We cannot guarantee delivery times of day.
  • We are not responsible for deliveries made outside of estimated schedules.
  • Special carrier services (lift gate, inside delivery) will incur additional charges.

Governing Law

  • These Terms are governed by the laws of the State of New York, without regard to conflict of law principles.

Severability

  • If any provision of these Terms is deemed unenforceable, the remaining provisions will remain in full force and effect.

Term of Use Revisions

  • Food Ireland Wholesale reserves the right to revise these Terms at any time. By using this site, you agree to be bound by the current Terms posted here.

Agreement to Terms

  • By shopping with Food Ireland Wholesale, you agree to all terms and policies posted on this site, including these Terms of Use, the Shipping Policy, and the Return Policy.